Privacy policy

Privacy Policy – Mundo Trade
 https://www.gymanta.com/

About Our Privacy Policy

At Mundo Trade, we take your privacy seriously. We only process data necessary to improve our services and handle your information with care. We never share your data with third parties for commercial purposes.

This privacy policy applies to our website and the services available through it. The policy is effective from March 5, 2025, and any new version will replace previous ones. Here, we explain:

  • What data we collect about you
  • How we use your data
  • Who we may share it with and under what conditions
  • How we store and protect your data
  • Your rights regarding your personal information

If you have any questions, you can contact our privacy officer. Contact details are at the end of this document.


Data Processing

Below, we explain how we handle your data, where it is stored, the security measures we use, and who has access to it.

E-commerce Software: JouwWeb

Our online store is built using JouwWeb software. Any personal data you provide is shared with JouwWeb, but only to support our service. They do not use your data for other purposes. JouwWeb is required to maintain strict security measures, including SSL encryption and strong password policies. They may use cookies to collect technical information, but no personal data is stored.

Web Hosting & Email Services

We use MijnDomein for web hosting and email services. They process data on our behalf but do not use it for their own purposes. They have implemented security measures to prevent unauthorized access or loss of data and are bound by confidentiality agreements.

Payment Processing: Mollie

For payments, we use Mollie. They process your name, address, and payment details (e.g., bank account or credit card number). Mollie takes strict security measures to protect your data and may share anonymized data with third parties to improve services. They comply with legal retention periods for storing your data.

Reviews: Webwinkelkeur.nl

If you leave a review, your data may be shared with Webwinkelkeur.nl to verify and publish your feedback.

Shipping & Logistics: PostNL, DHL, UPS

To deliver your orders, we share your name and address with courier services PostNL, DHL, and UPS. They only use this information to complete the delivery. If they work with subcontractors, your data may be shared with them as well.

Accounting & Invoicing: E-boekhouden.nl

For bookkeeping, we use E-boekhouden.nl, which processes your name, address, and order details for invoicing. They are legally required to protect your data and keep it confidential.


Purpose of Data Processing

We only process your data to provide our services. Your data is never used for targeted marketing unless you give explicit consent. We only share data when legally required (e.g., for accounting or legal obligations).

Automatically Collected Data

Some data (e.g., IP address, browser type, operating system) is collected automatically to improve our services but does not contain personal information.

Legal & Government Requests

If required by law, we may have to share your data with government authorities for tax or criminal investigations. However, we will resist such requests when legally possible.

Data Retention

We store your data as long as you are a customer. If you stop using our services, we keep your data for up to two years unless legally required to keep it longer. Administrative records (such as invoices) must be kept for the legally required period.


Your Rights

Under Dutch and EU privacy laws, you have several rights regarding your personal data:

  • Right to Access: You can request a copy of your data.
  • Right to Rectification: You can ask us to correct incorrect data.
  • Right to Restriction: You can ask us to limit the processing of your data.
  • Right to Data Portability: You can request your data in a format that can be transferred to another service.
  • Right to Object: You can object to the processing of your data. If your objection is valid, we will stop processing your data.
  • Right to be Forgotten: You can ask us to delete your data.

We respond to requests within 30 days. If you are unsatisfied with how we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).


Cookies

Google Analytics

We use Google Analytics to analyze website traffic. Google may be legally required to share this data. We do not allow Google to use this information for other services.

Third-Party Cookies

If third-party software on our website uses cookies, this will be mentioned in our privacy policy.


Changes to This Policy

We may update our privacy policy at any time. The latest version will always be available on our website. If significant changes affect your data, we will notify you by email.


Contact Details

Mundo Trade
Hoeckenburg 3, 5346 VG Oss, Netherlands 
Telephone number: 085-000 4827
Email: info@gymanta.com

Privacy Contact: A. Marcellis